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Education
Practical Strategies for Improving Medication Safety
The Lahey Clinic,Massachusetts Hospital Association, and
Massachusetts Coalition for the Prevention of Medical Errors
November 18, 2002
Woburn, MA
Agenda Highlights:
• How to create a culture of safety in a healthcare organization
• Improvement lessons from local and national models, including concrete
strategies and useful tools
• Preparing for technology solutions, including computerized order entry and bar coding
• AHA tools for risk assessment and leadership for medication safety
• Medication safety at the interfaces of patient care
• How to identify organizational barriers to implementation, and how to overcome them
Faculty:
• Lucian Leape, MD, Harvard School of Public Health
• Allan Frankel, MD, Partners Health Care System
• Frank Federico, RPh, Risk Management Foundation
• Clark Fenn, RN, Holyoke Hospital
• David Classen, MD, First Consulting Group
Agenda:
8:00–8:30am Registration and Continental Breakfast
8:30–8:50am Welcome and Opening Remarks
Timothy Gens, Esq., Massachusetts Hospital Association
Connie Crowley Ganser, MS, RNC, MACoalition for the Prevention of Medical
Errors; Children’s Hospital
Lucian L. Leape, M.D., Harvard School of Public Health
8:50–10:20am Improvement Strategies: Lessons from Local
and National Models
Moderator: Frank Federico, R. Ph., Risk Management Foundation
Children’s Hospital/Dana-Farber Cancer Institute
Patricia Branowicki, MS, RN, Children’s Hospital; Dana-Farber Cancer
Institute
Amy Billett, M.D., Children’s Hospital; Dana-Farber Cancer Institute
Al Patterson, PharmD., Children’s Hospital
Sylvia Bartel, R. Ph., Dana-Farber Cancer Institute
Lahey Clinic
Ernest Anderson, MS., R. Ph., Director of Pharmacy, Lahey Clinic
10:20-10:35am Break
10:35-11:30am AHA Tools for Reducing Medication Error
Introduction: Leslie Kirle, MPH, Massachusetts Hospital Association
John Combes, M.D., American Hospital Association
Christine Cameron, RN, Hallmark Health System
Fran Annand, RN, BSN, MED, Mass. Eye and Ear Infirmary
11:30-12:30pm Best Practices: Medication Safety at Patient Interfaces
Frank Federico, R. Ph., Loss Prevention Specialist, Risk Management Foundation
Clark Fenn, RN, Vice President, Management Services/Risk Management, Holyoke
Hospital
Diane Brunelle, MS, RNA, CNAA, Assistant Vice President of Nursing, Holyoke
Hospital
12:30-1:30pm Lunch
1:30-2:30pm Computerized Order Entry: Planning for Successful
Implementation
David Classen, M.D., Vice President, First Consulting Group; University
of Utah School of Medicine
2:30 -2:45pm Break
2:45-4:00pm Experience Planning and Implementing CPOE: Hospital
Panel
Moderator: Frank Federico, R. Ph., Risk Management Foundation
First Consulting Group
David Classen, M.D., First Consulting Group; University of Utah School
of Medicine
Massachusetts General Hospital
Margaret Clapp, R. Ph., Director of Pharmacy
Annette Levitt, RN, MS, Nurse Manager
Christine Schifiliti, MS, RN, Corporate Manager, Clinic Systems Management
Mount Auburn Hospital
Doug Haskins, M.B.A., R. Ph., Assistant Director of Pharmacy
Patricia Lavin, MSM, RN, Director, Medical/Surgical and Ambulatory Services
Faulkner Hospital
Richard Larson, M.D., Chief of Emergency Medicine
Fairview Hospital
Charlotte MacDowell, Medical/Surgical Department
4:00–4:30pm Planning Next Steps for Improvement/Wrap- up
Paula Griswold, Executive Director, MA Coalition for the Prevention of
Medical Errors
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